Payment made clear. Security kept in mind.
This page explains how payment methods, order totals, payment authorization, checkout security, and payment-related support are handled when you place an order with Neroventiss™.
Payment handled through Shopify checkout
Available options appear at checkout
Review your total before payment
From your cart to confirmation.
Available payment options may vary depending on destination, currency, device, order details, and the payment services enabled for the checkout.
Review
Confirm your products, quantities, delivery details, discounts, and order total.
Choose
Select from the payment methods currently available to you during checkout.
Authorize
Your payment provider may perform authorization, verification, or fraud-prevention checks.
Confirm
Once your order is successfully submitted, order confirmation is generally sent by email.
Payment Methods
The payment methods currently available for your purchase are displayed during checkout. Available options may vary depending on your location, currency, device, order details, and the payment services available for the transaction.
Please select one of the payment methods shown at checkout and follow the applicable instructions to complete your purchase.
Payment Authorization & Verification
Orders may be subject to transaction authorization, identity or payment verification, and fraud-prevention review before they are accepted or fulfilled.
A bank, card issuer, or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold on your account. These decisions and the duration of any authorization hold are controlled by the relevant financial institution or payment provider.
Checkout Security
Neroventiss™ uses Shopify checkout together with applicable payment providers to process payments and transaction information.
Payment information is handled through the checkout and the payment services involved in processing the transaction. Neroventiss™ does not ask customers to send complete payment-card credentials by email.
Prices & Final Order Total
Before payment is submitted, checkout displays the applicable product prices, discounts, shipping charges, taxes where applicable, and the final order total.
Please review your products, quantities, delivery information, promotions, and final total carefully before completing payment.
Currency & Financial Institution Charges
The currency applicable to your purchase is displayed during the shopping and checkout process.
Your bank, card issuer, or payment provider may separately impose foreign-exchange, international transaction, currency-conversion, or other institution-specific charges.
Such charges are determined and collected by the applicable financial institution or payment provider and are not controlled by Neroventiss™.
Discount Codes & Promotions
Valid promotional or discount codes should generally be entered before checkout is completed. Please confirm that the applicable discount appears in your order total before submitting payment.
Promotions may be subject to expiration dates, product eligibility, minimum purchase requirements, exclusions, usage limits, availability, or other conditions communicated with the applicable offer.
Declined, Pending, or Duplicate Charges
If a payment is declined, please verify your billing information and contact your bank or payment provider if necessary.
A pending amount may represent a temporary authorization rather than a completed charge. Your financial institution can provide additional information about pending authorizations.
If you believe the same order has been charged more than once, contact our customer support team with your order number and the relevant transaction information. Do not send complete card or banking credentials by email.
Order Confirmation
After an order is successfully submitted, confirmation information is generally sent to the email address provided during checkout.
If you do not receive an expected confirmation email, please check your spam or junk folder and verify that the email address entered during checkout was correct. You may also contact customer support for assistance.
Payment Questions
If you believe a payment was processed incorrectly, notice an unfamiliar issue connected to an order, or have another payment-related question, contact Neroventiss™ customer support.
Please include your order number where available and a clear description of the issue. For your security, do not include your full card number, security code, banking password, or other sensitive financial credentials in your message.
Need help with a payment?
If you have a question about checkout, an order charge, payment authorization, or another purchase-related matter, contact our customer support team and include your order number where available.
China Standard Time (UTC+8)
Business Information
Neroventiss™ is owned and operated by Shanghai Zhengliujuan Network Technology Co., Ltd. The information below identifies the legal business entity and customer support details associated with our store.
China Standard Time (UTC+8)