Neroventiss™ and the Neroventiss™ online store are owned and operated by Shanghai Zhengliujuan Network Technology Co., Ltd.

References to “Neroventiss™,” “we,” “us,” or “our” in these Terms refer to the store operator. References to “you” or “your” refer to a website visitor, customer, account holder, or other user of the store.

By accessing, browsing, creating an account, interacting with website features, or otherwise using our online store, you agree to comply with these Terms of Use and applicable law.

If you do not agree to these Terms, please discontinue use of the website.

Purchases submitted through the store are also governed by our Terms and Conditions and other applicable store policies.

You must have the legal capacity required under applicable law to independently enter into agreements or transactions through our store.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent, legal guardian, or other legally authorized person.

You may use the website for lawful personal shopping, browsing, product research, account management, order-related activity, customer support, submitting permitted reviews, and other legitimate activities connected with Neroventiss™.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable permission to access and use the website for these purposes.

You may not use the website to:

• Violate applicable laws or regulations.
• Engage in fraud or submit false, misleading, stolen, or unauthorized information.
• Attempt unauthorized access to website systems, accounts, databases, or other restricted areas.
• Introduce malware, malicious code, harmful scripts, automated attacks, or similar technology.
• Interfere with website security, availability, checkout, performance, or normal operation.
• Use unauthorized automated tools to scrape, copy, harvest, or collect website information.
• Collect another person's information without lawful authorization.
• Infringe intellectual property, privacy, publicity, or other legal rights.
• Misrepresent your identity, authority, affiliation, or relationship with Neroventiss™.
• Use website content or services for unauthorized commercial activity.

We may restrict access, suspend functionality, cancel affected orders, or take other reasonable measures where prohibited activity is identified.

The Neroventiss™ name, branding, product presentation, website layout, graphics, photography, written content, design elements, product concepts, and other original website materials are owned by us, licensed to us, or lawfully used by the store operator.

Protected website content may not be copied, reproduced, republished, distributed, sold, manufactured, imitated, modified, or commercially exploited without appropriate authorization, except where applicable law permits such use.

Nothing on the website transfers ownership of Neroventiss™ intellectual property or the intellectual property of another rights holder to any website user.

Where account or checkout functionality is available, you are responsible for providing current, complete, and accurate information.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by applicable law.

Please notify customer support promptly if you believe your account or order information has been accessed or used without authorization.

If the website allows reviews, photographs, comments, questions, videos, or other customer submissions, you are responsible for ensuring that the content you provide is accurate, lawful, and does not infringe another person's rights.

By voluntarily submitting content for publication, you grant Neroventiss™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and adapt that content as reasonably necessary to operate, promote, and improve the store, subject to applicable law and our Privacy Policy.

We may decline, moderate, or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

We make reasonable efforts to present website content and product information accurately.

Neroventiss™ offers pet beds, cat retreats, feeding furniture, pet furniture, and related home-integrated pet products.

Product photographs, colors, textures, finishes, proportions, and other details may appear differently depending on photography, lighting, screen settings, display calibration, material variation, and manufacturing tolerances.

Product information may be corrected or updated if an error, inaccuracy, omission, or availability change is identified.

Product information, dimensions, care guidance, assembly instructions, and intended-use information are provided to help customers select and use Neroventiss™ products appropriately.

Pets differ in size, weight, mobility, behavior, chewing habits, scratching behavior, and individual preferences. A product that is suitable for one pet may not be suitable for another.

Our online store uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, advertising, security, communications, customer-service, and other service providers.

The website may also contain links to third-party websites, platforms, applications, or services. Their products, content, availability, terms, security practices, and privacy practices are governed by their own policies.

A third-party link does not necessarily indicate that Neroventiss™ controls or endorses every aspect of that third party's website, product, or service.

We may maintain, update, modify, restrict, suspend, or discontinue portions of the website where reasonably necessary.

Temporary interruptions may occur because of maintenance, technical issues, security events, provider outages, system updates, internet-service disruptions, or circumstances outside our reasonable control.

We do not guarantee that every website feature will always be available, uninterrupted, error-free, or compatible with every device.

We use reasonable administrative, technical, and organizational measures intended to support website and information security.

However, no website, electronic communication, internet transmission, or electronic-storage method can be guaranteed to be completely secure.

You are responsible for taking reasonable precautions when using the website and protecting your device, passwords, login credentials, and personal information.

Purchases submitted through the Neroventiss™ store are additionally governed by the applicable purchase and store policies, including:

• Terms and Conditions.
• Shipping Policy.
• Return & Refund Policy.
• Privacy Policy.
• Payment & Security information.

If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.

When you interact with our website, submit an order, contact customer support, or provide an email address, you may receive electronic communications relating to your account, transaction, payment, shipment, return, security, or customer-service request.

Promotional communications are handled separately and may be subject to unsubscribe options or other choices made available under applicable law.

To the extent permitted by applicable law, the website and general informational content are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to or use of the website.

Nothing in these Terms excludes or limits consumer rights, warranties, remedies, or liabilities that applicable law does not permit to be excluded or limited.

These Terms of Use are subject to applicable law, including mandatory consumer rights or other legal protections that may apply based on a user's location or relevant circumstances.

If a dispute relating to website use arises, we encourage you to contact customer support first so the matter can be reviewed and the parties can attempt to resolve it in good faith.

Nothing in this section prevents any person from exercising rights or remedies available under applicable law.

We may update these Terms of Use from time to time to reflect changes in website technology, functionality, services, business practices, security requirements, providers, or applicable law.

The current version will be posted on this page with an updated revision date.

Continued use of the website after an updated version becomes effective is subject to the version then in effect, to the extent permitted by applicable law.