Depending on how you interact with our store, we may collect or process several categories of personal information.

• Contact information such as your name, email address, telephone number, billing address, and shipping address.
• Order and transaction information, including order numbers, products purchased, order value, shipping information, transaction status, returns, and refunds.
• Account information if you choose to create or use a customer account.
• Information you provide when contacting customer support or communicating with us.
• Device and website-use information, which may include browser type, device type, IP address, cookie identifiers, and interactions with our online store.
• Payment-related information required by Shopify, payment processors, banks, or other applicable payment service providers to authorize and process a transaction.
• Marketing and preference information where you choose to receive promotional communications or interact with marketing content.

Neroventiss™ does not ask you to send complete credit or debit card credentials by email.

Personal information may be collected or received:

• Directly from you when you place an order, create an account, contact us, or submit information through our store.
• Automatically through cookies, pixels, logs, device technologies, and similar tools when you interact with our website.
• From Shopify and payment-service providers involved in processing your transaction.
• From shipping carriers, fulfillment providers, warehouses, and delivery partners associated with an order.
• From customer-service, fraud-prevention, analytics, advertising, and other business service providers where those services are used and permitted.

We may use personal information for purposes including:

• Processing, verifying, fulfilling, and delivering orders.
• Providing order confirmations, shipment updates, tracking information, and other transaction notices.
• Providing customer support and responding to requests or inquiries.
• Reviewing returns, refunds, payment issues, disputes, and other order-related matters.
• Detecting, investigating, and helping prevent fraud, misuse, unauthorized transactions, or security incidents.
• Maintaining, troubleshooting, analyzing, and improving our website, checkout experience, products, and services.
• Personalizing content or marketing communications where permitted.
• Maintaining business records and meeting applicable accounting, tax, regulatory, contractual, or legal obligations.
• Establishing, exercising, or defending legal claims.

Our online store and the services supporting it may use cookies, pixels, logs, local storage, and similar technologies for website functionality, checkout, shopping-cart operation, account functionality, preferences, analytics, security, fraud prevention, and advertising where applicable.

Your browser, device, or available privacy controls may allow you to restrict or remove certain cookies. Disabling cookies that are necessary for store operation may affect shopping-cart, account, checkout, or other website functionality.

We may disclose or make personal information available to service providers where reasonably necessary to operate our store, complete transactions, fulfill orders, protect the business, or provide requested services.

• Shopify and other e-commerce technology providers.
• Payment processors, banks, financial institutions, and payment-service providers.
• Shipping carriers, fulfillment centers, warehouses, and logistics providers.
• Customer-service and communications providers.
• Hosting, analytics, website-security, fraud-prevention, and technical service providers.
• Advertising and marketing providers where such services are used and legally permitted.
• Professional advisers, insurers, auditors, accountants, or other business advisers where reasonably necessary.
• Government, regulatory, judicial, or law-enforcement authorities where disclosure is required or permitted by applicable law.

Information may also be disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable requirements.

We do not sell personal information to unrelated third parties in exchange for money for their independent use.

Depending on the technologies and advertising services enabled on our store, certain disclosures of identifiers, device information, or online activity may be treated as a “sale,” “sharing,” or use for targeted or cross-context behavioral advertising under certain privacy laws, even where no money is exchanged.

Where applicable, eligible individuals may exercise available privacy choices through any privacy controls made available on our store or by contacting us at service@neroventiss.com.

Our online store uses Shopify's e-commerce infrastructure. Information necessary to operate the store, provide checkout functionality, process orders, and support related services may therefore be processed by Shopify and applicable service providers according to their own privacy practices and legal obligations.

Shopify may process information in locations different from your country or region. The manner in which Shopify handles personal information is governed by Shopify's own privacy documentation and applicable law.

Personal information may be retained for as long as reasonably necessary for transaction processing, order administration, customer support, accounting, taxation, fraud prevention, payment disputes, returns, enforcement of agreements, and applicable legal or regulatory obligations.

Retention periods may vary depending on the type of information, the purpose for which it is processed, the relationship with the customer, and applicable legal requirements.

Depending on your place of residence and applicable privacy law, you may have certain rights concerning your personal information.

• Request access to certain personal information associated with you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a portable copy of certain information where the right applies.
• Opt out of certain sales, sharing, targeted advertising, or similar processing where applicable.
• Withdraw consent where processing relies on consent, subject to applicable limitations.
• Appeal certain decisions concerning a privacy request where such a right is provided by applicable law.
• Exercise applicable privacy rights without unlawful discrimination.

These rights may be subject to exceptions and limitations. We may need to verify your identity and the nature of the request before taking action.

To submit a privacy-related request, contact us at service@neroventiss.com and use “Privacy Request” as the subject line where practical.

Please describe your request and provide sufficient information for us to identify the relevant account, order, or transaction. Do not send complete payment-card, banking, account-password, or similar sensitive credentials by email.

Where permitted by law, an authorized agent may submit a request on your behalf. We may request evidence of the agent's authorization and may also need to verify your identity directly.

If you choose to receive promotional email or other marketing communications from Neroventiss™, you may unsubscribe by using the unsubscribe mechanism included in the applicable communication or by contacting us.

Transactional communications relating to purchases, payments, shipping, delivery, returns, refunds, security, or customer-service matters may still be sent where reasonably necessary.

We use reasonable administrative, technical, and organizational measures intended to help protect personal information against unauthorized access, alteration, misuse, loss, or disclosure.

No method of online transmission, electronic storage, or information-security system can be guaranteed to be completely secure. Customers should safeguard their account credentials and notify us if they suspect unauthorized account or order activity.

Our online store is intended for general consumer shopping and is not directed to children.

We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe a child has improperly provided personal information to us, please contact us so that the matter can be reviewed.

Because Neroventiss™, Shopify, payment providers, fulfillment partners, shipping carriers, and other service providers may operate internationally, personal information may be processed or stored in jurisdictions different from the country or region from which you access the store.

Where required, international processing or transfers will be handled subject to applicable legal requirements and available safeguards.

Our store may use, integrate with, or provide links to third-party websites, platforms, applications, payment services, social networks, shipping providers, or other services.

Their collection and handling of personal information are governed by their own privacy practices and terms. We encourage you to review the privacy information provided by a third party before submitting personal information directly to that service.

We may revise this Privacy Policy from time to time to reflect changes in our services, technology, business practices, providers, operational requirements, or applicable legal requirements.

The current version will be posted on this page with an updated revision date. Where appropriate, additional notice of material changes may be provided.